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Most cases of dry skin are temporary and manageable, but chronic dry skin—xeroderma—can be a persistent and challenging condition that demands dedicated care. To help your clients find relief, let’s delve into the causes of dry skin and useful in-clinic treatments.
Occasional dryness is often caused by environmental factors, such as cold weather or excessive washing, and can be easily remedied with moisturizing products. But chronic dry skin, clinically referred to as xeroderma or xerosis, is a long-term condition that requires specialized care.
This condition is often a result of impaired skin barrier function that leads to significant water loss and dehydration. The key characteristics of chronic dry skin include tightness, flakiness, roughness, a dull appearance and, in some cases, itchy or inflamed skin. It's most typically found on the face, hands, legs, arms or feet.


The outermost layer of the skin, known as the stratum corneum, maintains skin hydration by creating a protective barrier against environmental irritants and moisture loss. This barrier is composed of tightly packed skin cells held together by lipids (ceramides, fatty acids and cholesterol). These lipids function like glue, binding the cells together to create a strong, protective layer.
When the skin's natural moisture barrier is compromised, or if there is a lack of these essential lipids, it can no longer effectively retain water. This is one of the primary causes of dry skin and a common factor of chronic skin conditions.
Numerous factors can weaken the skin's barrier, resulting in chronic dryness and irritation. Some of the most common include:
Is your client’s dry skin temporary or chronic? As a skincare professional, you are well-positioned to observe the signs and symptoms of xeroderma or xerosis during consultations and treatments. Some key indicators to look out for include:
Many of these symptoms mimic other skin conditions like eczema, rosacea or psoriasis. The biggest difference is that chronic dry skin typically affects a larger area of the body and is not typically itchy or inflamed. Ask your clients about their lifestyle to compare it with common causes of dry skin, then monitor their progress over time to determine if chronic dry skin could be the underlying issue.
While there’s no permanent cure for chronic dry skin, there are effective ways to manage and alleviate symptoms. As a skincare professional, you have access to powerful in-clinic treatments that can provide much-needed relief for your clients.
First and foremost, it's essential to avoid further damaging the skin barrier by using harsh or abrasive cleansers. For clients with chronic dry skin, start in-clinic treatments with our Mega Cream Cleanser. This gentle formula uses Calcium, Shea Butter, Vitamin E and Sunflower to effectively remove impurities without disrupting the skin’s natural hydration levels.


Masques that contain humectants like Hyaluronic Acid, Aloe Vera or Algae are great for locking in moisture and soothing dry skin. Our Hydrating Masque With Enzymes is a popular choice with these ingredients plus many antioxidants that help restore the skin's natural moisture barrier.
Since inefficient water retention is the most common cause of dry skin, using steam or a humidifier during facial treatments adds moisture to the air and is highly beneficial.
This can be especially beneficial for clients with chronically dry skin who live in dry climates or spend a lot of time in air-conditioned spaces.


Clients with xerosis need extra hydration and protection. Build a regimen that includes hydrating serums and creams with ingredients like Ceramides, Hyaluronic Acid and Glycerin. These active ingredients help improve the skin's moisture barrier function and replenish lost hydration. Here are a few examples of professional products to add:
Chronic dry skin can be a frustrating and uncomfortable condition for many clients. However, with proper care and personalized treatments, your clients can say goodbye to chronic dryness and hello to healthy, hydrated skin!
If you’d like to learn more about the cause of dry skin and how to manage it, we highly recommend joining our team as a GlyMed Pro to access our advanced aesthetic education courses. Gain knowledge, tools and resources that will vastly improve your skill set. As a highly educated skincare professional, you'll easily make a significant difference in your clients’ lives!
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